Dear Dr. Gray,
I wanted to thank you for the wonderful results of the Endobam procedure you performed on January 13, 1999. While I was very apprehensive initially about changing my look, your assuring and confident manner put me at ease. I’m thrilled with my new look and grateful to you for performing the surgery with such obvious skill and talent. I especially appreciated how compassionate you were during the follow up visits. Your caring attitude and sincere demeanor were wonderful. I also wanted to say thank you to Delores, who was wonderful to deal with. She answered all of my questions very openly and was very reassuring also. Again, thanks for a truly rewarding experience.